a big thank you...

We started dough to help empower a generation of investors to believe that taking hold of your financial future is attainable to anyone. We’re grateful that you’ve come along for the ride, and let dough play a role in your financial journey.

What are my next steps?

All accounts not transferred to another brokerage firm or not fully withdrawn via ACH will transfer to our clearing firm, Apex Clearing Corporation ("Apex"), and they will serve as your broker effective November 1, 2021. You may still perform account transfers via ACATS and withdraw any cash balance from Apex. Please refer to the FAQ below for more information.

You can still access the dough app to review and retrieve trade confirmations, monthly statements, and tax documents issued on and before October 29, 2021. 

To view your transaction history or any account-related documents issued after October 29, including 2021 tax documents generated in early 2022 (if applicable), must be retrieved by registering with Apex via Apex Online.

Instructions to create Apex Online credentials

New User Registration Steps: 

  1. Visit the Apex Corp site: https://www.apexclearing.com/
  2. Select the login icon on the top right corner of the site (person-looking icon). 
  3. Select Create a User ID.
  4. Enter your dough account number in the Account Number field (i.e. 3PC##### or 3PD#####).
  5. Follow the on-screen instructions.
  6. When asked to select a Firm, please select 10-Apex Clearing Corp.
  7. After completing the process, you will now have access to Apex Online. Enter your dough account number in the account number field to view your account details.

For questions regarding your (former) dough account, please reach out to Apex's Broker Dealer Withdrawal (BDW) department at bdwacct@apexclearing.com. 

FAQ about your dough account at Apex

How do I transfer my account from Apex to another brokerage?

To transfer your dough account with an open position(s) and cash to a different brokerage firm (including tastyworks), you will need to initiate an Outgoing ACATS Transfer with your receiving firm. Simply, an ACATS transfer seamlessly allows you to move all cash and securities in your current account to a new account at a different brokerage firm. If you have open positions in your dough account and don't wish to close them, then an ACATS transfer would be the best way to move everything to a new account. First, you'll need to open a like-account at the brokerage firm of your choice that you'd like to move to, and once the account is open, just tell them that you want to do an ACATS–they'll know what you're talking about. When you successfully submit an ACATS with your receiving firm, they will process it for you, kicking off the transfer process. It's important to note that ACATS Transfers can take 7-10 business days to complete. 

You can still transfer your account after dough closes since it will still be in the custody of Apex Clearing Corporation, where they will act as your broker, and it will retain the same account number. You will need to list Apex Clearing Corporation as your broker instead of dough when asked the name of your brokerage firm when transferring via ACAT.

All ACATS Transfers requests initiate from the receiving firm and are subject to a $75 Outgoing ACATS Transfer Fee, charged by Apex Clearing Corporation. As a result, your account must have $75 or more in available cash to facilitate the transfer. 

However, if your account only holds cash, you can withdraw your account balance via ACH instead. Please reach out to Apex's BDW department at bdwacct@apexclearing.com for instructions.

How do I make a withdrawal from Apex?

Accounts holding cash and in the custody of Apex can request a withdrawal by writing to Apex's BDW department at bdwacct@apexclearing.com.

Can I close positions if my account is at Apex?

Yes, you may only submit closing orders with Apex. Since Apex does not have a trading platform, you will need to reach out to Apex's BDW department at bdwacct@apexclearing.com to manage any position(s). 

Can I still use the dough app to trade?

After dough closes on October 29, 2021, the dough platform will no longer serve as a trading application since Apex will assume your account act as your broker. You can still access the dough app to review and retrieve trade confirmations, monthly statements, and tax documents issued before October 29, 2021. 

However, if you transferred your account to tastyworks, you can still use the dough trading platform by downloading the new dough by tastyworks app to your mobile device.

dough by tastyworks download links 

Will I receive any tax documents for the 2021 tax year?

If you closed any positions or had any options expire worthless in the 2021 calendar year, you will receive a Consolidated 1099 for the 2021 tax year. Tax forms will be issued in early 2022 (if applicable). You must register with Apex to retrieve your tax documents. Instructions to create an Apex Online account are spelled at the top of this page.

Who can I contact if I need help?

After dough closes on October 29, 2021, we (dough) will no longer serve as your introducing broker. When your account gets assumed by Apex, our clearing firm, you must reach out to Apex's BDW department at bdwacct@apexclearing.com or at 214-953-3300.

Who is Apex Clearing Corporation?

Apex Clearing Corporation is dough's clearing firm and custodian of your account assets. In this industry, dough is referred to as an introducing broker. As a result, dough does not hold any of your assets. Instead, dough facilitated your trades while your assets are in custody at Apex. 

Additional Links

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*Commission-Free means $0 commissions, other fees may apply. See fee schedule here.

Last sale, bid and ask size: all quantities are quoted in 100 lot increments.

Securities products and services are offered by dough LLC, member FINRA / SIPC. Investing in securities involves risk, including loss of principal. Past performance of a security does not guarantee future results or success. dough does not provide investment, tax, or legal advice. Information presented on dough.com, through the dough mobile application or any dough sponsored podcasts or videos should not be relied upon for tax, legal or accounting advice; you should consult your own tax, legal and accounting advisors before engaging in any financial or investment related transaction and before you make any decision concerning your investments. 

Additionally, the material presented is for informational purposes only. While certain information contained herein has been obtained from sources believed to be reliable, dough LLC has not independently verified this information. Accordingly, no representation or warranty, express or implied is made as to their accuracy, completeness or correctness, and no reliance should be placed on this information. dough LLC assumes no liability for this information.

When investing in ETFs or ETNs, investors should consider the investment objectives, risks, selling and transfer restrictions, charges and expenses before investing. A prospectus contains this and other important information about an investment company. To obtain a prospectus, contact the fund’s call center or visit the fund company’s website. Read the prospectus carefully before investing.

Options trading involves risks and are not suitable for all investors as the special risks inherent to options trading may expose investors to potentially significant loss. Options trading privileges subject to dough review and approval. Please read Characteristics and Risks of Standardized Options and other disclosures found at dough.com and in the documents section of the app before investing in options.

Margin trading involves interest charges and risks, including the potential to lose more funds than deposited or the need to deposit additional funds. Margin trading increases your buying power but also increases your level of market risk. Before using margin, customers must determine whether this type of trading strategy is right for them given their specific investment objectives, risk tolerance, experience, and financial situation. Short selling is available to eligible margin account customers based on their risk tolerance, experience, and financial situation. For more information, please see dough’s Margin Disclosure Statement and Margin Agreement in your app documents.

Futures accounts are not protected by the Securities Investor Protection Corporation (SIPC). All customer futures accounts' positions and cash balances are segregated by Apex Clearing Corporation. Futures and futures options trading is speculative and is not suitable for all investors. Please read the Futures & Exchange-Traded Options Risk Disclosure Statement prior to trading futures products.

By using the dough mobile application, you consent to our Terms and Conditions and Privacy Policy. Dough’s mobile application and brokerage services are not intended for persons of any jurisdiction where Dough is not authorized to do business or where such products and other services offered by Dough would be contrary to the securities regulations or other local laws and regulations of that jurisdiction. 

Check Dough’s background and see a list of approved jurisdictions through FINRA’s BrokerCheck. Member of SIPC, which protects dough’s securities account balances up to $500,000 (including up to  $250,000 for claims of cash and a total of securities positions including cash up to $500,000). Explanatory brochure available upon request or at www.sipc.org.